HomeManaged ServicesServer AdministrationControl Panel Service

1.3. Control Panel Service

SYMPTOMS:
Keywords:  CP not starting, control panel not starting, cp down, control panel service down, psoft.hsphere.CP

When you browse the control panel page (or login page for the control panel), you get the following error message:

  HTTP Status 404 - Servlet psoft.hsphere.CP is not available
  --------------------------------------------------------------------------------
  type Status report
  message Servlet psoft.hsphere.CP is not available
  description The requested resource (Servlet psoft.hsphere.CP is not available) is not available.
  --------------------------------------------------------------------------------
  Apache Tomcat/5.0.16

 

RESOLUTION:
Log into the control panel server and do the following:

   RedHat Linux, RedHat Enterprise, CentOS, Whitebox Linux:

   service httpdcp stop
   sleep 2
   service postgresql restart
   sleep 2
   service httpdcp start

   FreeBSD

   /usr/local/etc/rc.d/apachecp stop
           sleep 2
           /usr/local/etc/rc.d/postgresql.sh restart
           sleep 2
   /usr/local/etc/rc.d/apachecp start

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