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2.3. Support Hours

Please note our general support hours are Monday through Friday from 8:00 AM to 5:00 PM CST.  If your ticket arrives outside of this time, we will still do our best to provide you with care.

If you are not on our extended 24x7x365 care contract, please talk to sales about our 24x7x365 service offerings – from one time projects to all year round.

Dynamic Net, Inc. – We Manage Server Holiday Schedule

Please note our office will be closed on the following holidays:

New Years Day
Memorial Day
Independence Day
Thanksgiving Eve
Thanksgiving Day
Christmas Eve
Christmas Day

If you have a 24x7x365 contract in place, please use our 911 system should our office be closed.

Please note we do our best to monitor email even when our office is closed, and will use our "best effort" to help if you have emergencies outside of our office hours.